Word360 | Video Interpreting Services For NHS & Healthcare

Short Conversations

Not all conversations need an hour of interpreting, video interpreting facilitates short conversations.

British Sign Language

A cost effective way to communicate with BSL users, available on demand for emergency conversations too.

Unplanned Events

Emergencies and unplanned visits happen, video interpreting keeps things moving.

Patients Can Always Access Communication Support

A quick video call covers daily interactions as well as medical appointments so patients stay connected throughout.

Pay Only for the Minutes You Need

Pay only for the time you use, no minimum booking lengths. Plus on-demand usage avoids late cancellations.

Accessible on a Range of Devices

Backed by secure login, two factor authentication, and end to end encryption, you can access video interpreting with a camera and WiFi connection.

1
Choose your video interpreting platform

2
Supply key details about your session

3
An interpreter is matched to your request

4
Booking confirmed and service delivered

What is video interpreting?

Video interpreting connects you with a professional interpreter over a secure video call, so everyone can see each other and the interpreter can pick up visual cues as well as words. It works on any device with a camera and a WiFi connection, and it can be pre-booked or accessed on demand.

Is video interpreting a good alternative to face-to-face interpreting?

It can be, particularly for short conversations, unplanned visits and emergencies, where waiting for an interpreter to travel is not practical. Video also gives clinical teams the visual cues that a phone call misses. For longer or more complex appointments, you can still book face-to-face interpreting.

Can you provide British Sign Language interpreting by video?

Yes. Video interpreting is a cost effective way to communicate with British Sign Language (BSL) users, and it is available on demand for emergency conversations too.

Can you provide British Sign Language interpreting by video?

Both. You can pre book through the Wordskii platform, or connect on demand through Wordskii Live for last minute circumstances.

How many people can join a video interpreting call?

The platform supports up to 50 participants, though we recommend keeping numbers lower to preserve bandwidth and video quality for the interpreter.

How do I add another participant to a call?

You will receive an SMS or email with a join link, which can be shared with up to nine other people. All video calls are secure and confidential.

What happens if my call runs longer than expected?

Pre paid minutes can be topped up as you go. Contracted customers on monthly billing can continue the call, with additional time billed to the account.