Communication challenges affect many people in the UK, from non-native English speakers to those who have a hearing, speech or learning impairments. These challenges can make it difficult for individuals to fully participate in society and access essential services
m +
people have limited English
m +
people have some form of hearing or speech difficulty
%
of the UK population faces communication barriers
These numbers highlight the need for effective communication support in the UK.
How accessible is your organisation?
It’s never been more important for organisations to be more inclusive, meet legal obligations, and promote diversity and equality. So how accessible is your organisation?
The key to better accessibility is knowing the needs of your audience and so we have created our Accessibility Toolkit to help you identify the needs of your audience and how to meet those needs. Our toolkit spells it out for every kind of access, so services aren’t missed for anybody.
How we can help you be more accessible & inclusive
Our interpreting and translation services can help you bridge the communication gap for those who are affected by communication challenges providing access to your services.
Our interpreting services provide real-time support for individuals in face-to-face situations, such as medical appointments, legal proceedings, and educational meetings.
Face-to-face
Our professional interpreters can attend in person to support your meetings and appointments. Find out more about our face-to-face interpreting services.
Video
Our video interpreting service provides our clients with all the benefits of a face-to-face interpreter, with the added advantages of a remote and instant service.
Telephone
Offered as a per-booked or on-demand service, telephone interpreting is a quick and convenient way to access language and support within seconds. Find out more about our telephone interpreting services.
We also provide British Sign Language (BSL) services for face to face and video interpreting.
BSL is the UK's preferred language when using hand signs to speak. For many members of the d/Deaf community a lack of BSL services also means a lack of access for crucial services like housing and healthcare. We will provide you with a sign language interpreter through our BSL interpreting service, in-person or using video.
Our Translation Services
We can also support you with the translation of your documents, websites and other written materials to ensure that your organisation and services are accessible to all. In addition to translation services into more than 350 languages.
Document translation services
Document certification services
Content translation and localisation
Multimedia translation services
We also offer a number of accessible formats to support people with additional communication needs.
Our Accessible Formats
Easy Read
Easy Read is a simplified written system which benefits people with learning difficulties and anyone struggling with English to understand information more easily, which is where easy read translation comes in - creating easy reading texts which are far simpler than the standard versions
British Sign Language (BSL)
BSL is the UK's preferred language when using hand signs to speak. For many members of the d/Deaf community a lack of BSL services also means a lack of access for crucial services like housing and healthcare. We will provide you with a sign language interpreter through our BSL interpreting service, in-person or using video.
Braille
For blind people reading written communication can be a challenge. There are two main options, audio and also Braille which is an important form of writing for blind people. Braille uses an alphabet comprised of raised dots on the page which can be felt to read. We offer Braille translation services for all key documents and contracts with a fast turnaround whenever it is needed.
Accessibility toolkit
The key to better accessibility is knowing the needs of your audience and our Accessibility Toolkit spells it out for every kind of access, so services aren't missed for anybody.
Why work with Word360?
Award Winning
Fantastic customer service with 99.9% fulfilment, we're working on the 0.1%.
Access sector specialists
Choose the right interpreter to you - every specialism from lip speaking to deaf relay.
Best-in-class BSL interpreters
Our interpreters are the best in the business - NRCPD and/or ASLI registered.
Security as standard
We are ISO:9001 Quality & ISO:27001 Security accredited.
Over 350 languages and dialects catered for - and we are not stopping there.
Services available 24 hours a day
How inclusive are you?
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