Telephone Interpreting Services

Our Wordskii Live Telephone Interpreting Hotline offers access to a professional interpreter from any device 24 hours a day. Please contact us to learn how we can support you.

Need a telephone interpreter now?

Get in touch with our award winning team and get talking within minutes

Not sure what device to use?

Use any type of phone to access our telephone interpreting service

Need to make a conference call?

Add unlimited additional people to your call

Need language support all the time?

Our operators are at hand to support you 24 hours a day

Our Telephone Interpreting Service is fully automated with 24 hour Operator support which offers you speed, and convenience in using our service

Benefits for our Clients

The fundamental advantage of using our service is that you will have complete control of when, how and where you have an interpreter to support you.  Adapting our service to meet your needs, whether you have global operations or  need an interpreter for a single call, our solutions are scalable to your needs

Plan ahead or be connected Immediately

Book sector specialist interpreters

Available 24 hours/7 days a week

No additional costs such as travel time

All telephone interpreters DBS checked as standard

Interpreters go through extensive training program

Pay for what you use

Connect via a mobile phone, landline or through your PC

Connect within 60 seconds

Word360 Telephone Interpreting Service is a fast, convenient mode of getting language support, on the go. Using your own phone to access our global network of interpreters 24 hours a day and 365 days a year in over 200 languages and dialects.

Telephone interpretation is a cost effective solution and allows you to connect to a telephone interpreter within 60 seconds. Ideal for business meetings, legal and medical appointments.

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How it Works

The flexibility that telephone interpreting provides means that our clients have access to a pool of interpreters based nationally and internationally. This has enabled us to connect interpreters who speak rare languages including Hakka, Fulani and Twi interpreters to our clients.

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Connect with an Interpreter

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Communicate

How quickly can I get an Interpreter for my telephone call?

You can buy bundle minutes and be connected via an interpreter within minutes.

However, if you have more questions, our award-winning Customer Service Team are at hand to talk you through the process and explain the ways you can work with us.

Be confident about confidentiality & security

All telephone interpreters go through the Word360 interpreter training program and are enhanced DBS checked as standard. We understand that sensitive and personal conversations often take place and therefore ensure NDA’s are part of our agreements with our linguists.

Our interpreting training program ensures that our linguists are familiar with the relevant terminology.

Telephone interpreting is most effective when quick access to language support is needed or when providing anonymity for private conversations is important. Telephone Interpreting is available in remote or difficult to access locations.

NHS Telephone Interpreting

All telephone interpreters go through the Word360 interpreter training program and are DBS checked as standard. We understand that sensitive and personal conversations often take place and therefore ensure NDA’s are part of our agreements with our linguists.

Questions about Telephone Interpreting

With Wordskii Live you are able to pre-book and connect to an interpreter on demand.

We currently accommodate up to 10 users per call.

The service user will receive an SMS message and/or Email notification with all the information and a link to join the video conference. All telephone calls are secure and confidential.

Yes, we will review the length and complexity of the content and provide you with an accurate quote and lead time.

They work on freelance basis but every interpreter is provided with training and signs a client confidentiality NDA.

What our clients say about us

We have had very positive experiences with Word360, not only are their interpreters extremely professional but their service level and response times are outstanding.

Visweswaran RJohn Taylor Hospice

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