Here at Word360, we understand the importance of clear and coherent communication between a Care Worker and members of the public. This is why we pride ourselves on our ability to provide native interpreters who have been specifically trained in how to manage potentially difficult and challenging situations.
In addition to this, they also provide an efficient, accurate and confidential translation of associated reports and letters.
Access face to face, telephone and video interpreters from one place
We support 250 languages & dialects
24 hour service, 365 days a year
Short notice & emergency availability
Access our services through national frameworks
Enhanced DBS checked interpreters as standard
ISO:9001 quality assured processes
National network of linguists
Experienced with over 1 million interpreting sessions completed
Drive efficiencies through Wordskii™ management portal
Dedicated Account Manager supported by a trained customer support team
We train your teams to choose the right service
Our local communities are constantly diversifying and language requirements in healthcare change on a regular basis.
With dedicated research teams, recruitment drives and Training Academy, it’s no surprise that Word360 is the first port of call by staff looking for rare language support.
Whether you need a Twi or Hmong Interpreter, our global network of linguists is here to support your organisation.
Custom automations in conjunction with human translators allow Word360 to deliver high quality, fast translations that support the specific terminologies and high accuracy levels required in medical translations.
As industry specialists, our understanding of this sector is unsurpassed. We offer real solutions at the highest standards through reliable technologies. Whether it is the translation of medical reports or patient information leaflets, we can support your requirements.
Talk to us about our integrated, dynamic, solutions.
Supporting your organisation to offer equitable access is a big part of what we do. Whether it is British Sign Language for those who are hard of hearing, or the creation of an audio book for a person with a visual impairment, we offer a one stop solution to ensure you meet the communication and support needs of disabled people.
Do you require more than one language service within your organisation? If so, our Fully Managed Language Service provides an end to end managed service that allows front line teams to request interpreting, translations and other accessibility services, through a single unified process.
Social Care organisations require an array of language support solutions for their patients. Our ‘Fully-Managed’ Bespoke Solutions are created through the understanding of your business needs.
Our packages include:
Face to face Interpreting
Telephone Interpreting
Video Relay Interpreting
British Sign Language
Document Translations
Transcription
Braille/Large Print
Dedicated account manager
Access to any service through our propriety online booking portal, Wordskii
Availability of advice and Support through our Help Desk
Board-ready management reports created for review meetings
Daily updates and alerts
Governance and data protection compliant policies and procedures
Optional on-site training and process support
We have achieved the BS EN ISO: 9001. This ensures that our business meets quality assurance standards by an external party delivering the highest level of service to our customers.
As a member of the ATC we adhere to their strict member guidelines and code of conduct. This showcases our drive to deliver the best translation and interpreting service possible for our clients.
We are a member of the Institute of Translation & Interpreting who assess us via their strict guidelines and include our services in their directory of qualified translators and interpreters.
