Local Authorities

Our expert interpreters work on a freelance basis. Every interpreter we work with is provided with extensive training and signs a client confidentiality NDA, meaning you can book an interpreter with complete confidence. Furthermore, in line with our security standards commitment, all interpreters are required to have an enhanced DBS check as standard.

The cost of an interpreter will vary on the skill level and subject matter they are interpreting in. There are also different charges depending on whether you would like the interpreter to attend on-site or through digital alternatives, such as telephone or video. The in-person rate (face to face Interpreting) begin from £35 per hour and for telephone interpreting the rates can be as low as 45p per minute based on how often you use the service.

We have decades of experience working in the healthcare sector and allocate our linguists to jobs based on their given experience within the relevant sector such as mental health or working with children.

With a national shortage of professionally qualified Level 6 NRCPD qualified interpreters, we always ask that our client book at least 3 weeks in advance for British Sign Language support where possible.  

If you are requesting for BSL interpreter with very short notice such as on the same day, we may suggest alternative services such as remote video interpreting to support your service user.  Alternatively, we will review our interpreter schedules and suggest alternative dates and times.
While it can depend on the language in question, in many cases, we will be able to provide you with an interpreter with little to no notice.

Yes - Absolutely.  We understand the importance of continuity and the rapport that you and your team will have built with an interpreter – so unless you tell us otherwise, we will always try to ensure that you have the same interpreter for all of your interpreting sessions, where possible.  If for any reason the interpreter is unavailable, we will try to match the skills and experience of the interpreter with the replacement.