Wordskii - The Interpreting Platform Built For The NHS

Wordskii, from Word360 puts a qualified human interpreter in your hands, instantly or scheduled with full reporting and a complete audit trail.

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Gif of Wordskii interpreting platform built for the NHS

One Account · Five Services · Half the Time

A single platform for every human interpreter interaction. Instant or scheduled, over phone, video, or in person - managed from one portal with AI-driven interpreter allocation. We support real-time KPI reporting and a full EPR integration.

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Three Ways to Connect

Instant or Scheduled

Book ahead for or connect to a qualified interpreter the moment you need one - same platform, same account.

At the Point of Care

Dedicated portable devices bring a qualified interpreter to the bedside in seconds - no app to install and no extra hardware required from your side.

Let Them Reach You

Service users call in, choose their language, and get connected directly - resulting in fewer missed appointments and support calls for you.

What's Inside Wordskii

Instant or Scheduled
Connect to a qualified interpreter the moment you need one, or book ahead. Same account, no separate tool.
350+ Languages, Including BSL
Full language coverage across telephone, video, and in-person, with British Sign Language supported natively.
Unlimited Call Participants
Add anyone who needs to be part of the conversation, such as family members, clinicians, additional staff - all in an instant.
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ISO 27001 certification
ISO 22301 certification
ISO 9001 certification
certification 17100 certification

A Solution For Every Interpreting Need

wordskii logo
One account for face to face, video and telephone interpreting, built for healthcare.
  • wordskii connect logo

    An inbound line where service users call in, choose their language, and connect directly -  no need for staff to book.

  • Wordskii on wheels logo

    Portable video interpreting units for urgent, at-the-bedside use - no fixed infrastructure required.

  • Wondaa ai Logo

    Real-time AI translation for routine, on-the-spot moments - with a direct line to a live Wordskii interpreter when needed.

Walsall Healthcare NHS Trust: A Track Record Since 2016

Word360 also carried out language assessments and training with Link workers, prioritising matches to their languages to bookings.

4.9%
Every KPI Exceeded By 4.9% or More
99%+
Delivery and fulfilment rates
97%
Service users rate the service as ‘Very Good’ or ‘Excellent’
Read The Full Case Study View All Case Studies
Walsall Manor Hospital - Walsall Healthcare NHS Trust

Best Overall Supplier Award

NHS London & South Excellence in Supply 2023 & 2024 

Best Patient Experience Award

NHS Excellence in Supply awards 2019

Innovation Award

NHS London & South Excellence in Supply 2023

Best Support Service Award

NHS Excellence in Supply awards 2019
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See Wordskii in Action

Book a walkthrough with your team and see exactly how Wordskii fits into your existing systems and workflows.