Wordskii - The Interpreting Platform Built For The NHS
Wordskii, from Word360 puts a qualified human interpreter in your hands, instantly or scheduled with full reporting and a complete audit trail.

One Account · Five Services · Half the Time
A single platform for every human interpreter interaction. Instant or scheduled, over phone, video, or in person - managed from one portal with AI-driven interpreter allocation. We support real-time KPI reporting and a full EPR integration.
Three Ways to Connect
Instant or Scheduled
At the Point of Care
Dedicated portable devices bring a qualified interpreter to the bedside in seconds - no app to install and no extra hardware required from your side.
Let Them Reach You
Service users call in, choose their language, and get connected directly - resulting in fewer missed appointments and support calls for you.
What's Inside Wordskii
Connect to a qualified interpreter the moment you need one, or book ahead. Same account, no separate tool.
Full language coverage across telephone, video, and in-person, with British Sign Language supported natively.
Add anyone who needs to be part of the conversation, such as family members, clinicians, additional staff - all in an instant.
Faster, more accurate matching to the right qualified interpreter.
Live dashboards and KPI reporting so you can monitor usage, spend, and service levels as they happen.
Control who can book, view, and manage services across your organisation, department by department.
Visual support for conversations, plus a chat box for sharing notes and information during a call.
Video calls and in-call messaging are fully encrypted.
Unique per-session access codes and account-level user controls keep every call restricted to the right participants.
Every interpreting session logged for compliance and clinical governance review.
Wordskii integrates directly with your EPR system, so interpreting sits inside the workflow your teams already use, saving time and reducing costs.
A Solution For Every Interpreting Need
Walsall Healthcare NHS Trust: A Track Record Since 2016
Word360 also carried out language assessments and training with Link workers, prioritising matches to their languages to bookings.
Best Overall Supplier Award
Best Patient Experience Award
Innovation Award
Best Support Service Award
See Wordskii in Action
Book a walkthrough with your team and see exactly how Wordskii fits into your existing systems and workflows.