Our Integrated Language Solutions are used across the NHS are leading the way for more Positive Patient Outcomes

We will work with you to understand the needs of your organisation and build future-proof language services that mobilises digital solutions Post-COVID19.

Why the NHS works with Word360

Reliability, accuracy and support are just some of the reasons your NHS colleagues work with us

We Deliver

We regularly deliver 99.9% of all interpreting and translation requests made to us.

We save you money

Our clients save 23% or more with our language solutions strategy

We are there for you

Our services are available 24 hours a day, 365 days a year to fit with NHS needs

We are rated 5 stars

Staff and patients consistently give us top marks reflecting our commitment to quality.

Advantages of Choosing Word360 as your Language Partner

24 hour services

250+ community languages offered

We deliver short notice & emergency services

BS:27001 Information Security Management certified

National network of linguists

Experienced with over 1 million interpreting sessions completed

BS ISO:9001 Quality assured processes

Competitive Rates

Enhanced DBS checked interpreters as standard

Dedicated Account Managers

Drive efficiencies through Wordskii™ management portal

Dedicated Account Manager supported by a trained customer support team

Improve your patient
outcomes whilst driving efficiencies

In our multicultural communities, it is important systems and processes are streamlined to bring about unified outcomes without affecting staff productivity.

Emergency services

Our video and telephone interpreting solutions offer 24-hour instant access to professional interpreters within seconds.

Mental Health

Our specialist mental health interpreters adapt to the sensitivities of working within this environment.

Community Services

Lone working protocols for staff safety and multi-user accounts to reduce administration time

Primary Care

We offer comprehensive training to ensure staff use the right type of service to meet requirement.

Acute Care

Your staff have a range of interpreting and translation services at their fingertips to make informed choices on the right service.

NHS 111

We offer system integration solutions to detect language needs of the caller and connect them to operators through interpreters.

NHS Translation & Interpreting Services

Can your organisation benefit from a fully managed NHS translation and interpreting service?

Word360 provides outstanding language support within the national health service. Our aim is to provide patients with accessible interpreting and translation services.In order to deliver an outstanding service, we equip NHS staff with our easy to use language management portals.  Staff are able to manage and deliver support when needed. Senior management are also able to monitor costs and drive efficiencies.

Need some advice?

Get in touch with our award winning team.
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Our Technology saves time and money

Wordskii service management platform is designed to offer convenience to your staff whilst driving efficiencies across your organisation.

Access translation and interpreting services from one place

Permission-based user access

Multi-user level access

Real-time management reporting

Performance analytics

Automated identification of waste usage

Resources

List of our features resources

For your convenience, we have compiled a comprehensive list of all the information for your organisation to download and distribute to ensure it is accessible to all your patients, service users and clients.

Wordskii

Answers to questions you may have about our NHS services

With Wordskii Live you are able to pre-book and connect to an interpreter on demand.

We currently accommodate up to 10 users per call.

The service user will receive an SMS message and/or Email notification with all the information and a link to join the video conference. All telephone calls are secure and confidential.

Yes, we will review the length and complexity of the content and provide you with an accurate quote and lead time.

They work on freelance basis but every interpreter is provided with training and signs a client confidentiality NDA.