NHS LPP has established a Dynamic Purchasing System for the Provision of Language Services LPP/2015/018
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Word360 interpreter happy doing his job

For this LPP framework, we cover:

  • Lot 1 - Multi-Discipline
  • Lot 2 -Face to Face Spoken
  • Lot 3 - Face to Face Non-Spoken 
  • Lot 4a - Telephone Interpreting
  • Lot 4b - Video Interpreting
  • Lot 5 - Written, Transcription & Ancillary Services

Benefits of using the LPP NHS DPS framework
Flexible
Service Level Agreement (SLA) is flexible enough to be amended to reflect 
emergency
An opportunity to achieve cost and time savings using technological solutions
handshake

Competitive market rates

security

CCS managed compliance checks to deliver continued service excellence

processed

Dedicated contract management

good experience

Social Value Agendas

social value

Carbon Reduction Plans

face to face interpreters from Word 360

"Working with such a forward thinking organisation is refreshing.  They have all bases covered and nothing is too much hassle.  A great team to work with."

- Central London NHS

Let us help you find the right solution through the London Procurement Partnership framework.

Frequently asked questions

How do I buy from the ESPO 402_20 Language Services framework?

You can work with Word360 from through the ESPO 402_20 Language Services framework either through direct award or further mini competition.

 

Book a call with our ESPO account manager here to learn how we can support you.

I'm not sure which Lot is right for my organisation. Can you help?

As part of our evaluation of your needs, we will identify the key requirements across your organisation to achieve the best results for your communication needs.

 

Word360 have all of the necessary regulatory and compliance measures in place to assure that the quality of our service is 'best in class'.

 

Direct award is available on the majority of frameworks so speak to us about the most effective route to market for your organisation.

We have an urgent requirement but we haven't worked with you before. How can we use you?

We understand that sometimes you need access to interpreters in a hurry.  Not a problem. We are used to supplying short notice support around the country and in some of the rarest languages.  

 

Direct award is available on the majority of frameworks so speak to us about the most effective route to market for your organisation.

What experience do your interpreters have?

There is a mandatory requirement under this framework for all linguists to have professional qualifications and experience.

 

All of our linguists comply with this prerequisite and are even Enhanced DBS (Security) checked as standard.

 

We have decades of experience working in the healthcare sector and allocate our linguists to jobs based on their given experience within the relevant sector such as mental health or working with children.

Do you supply British Sign Language interpreters?

Yes.  We can supply the full suite of non-spoken communication services.

 

We understand that deaf patients must have a professional NRCPD registered, RSLI qualified interpreter at their appointments.  That is why we work alongside some of the best specialist BSL providers to ensure we can offer support 24 hours a day.  

 

Simply get in touch with our customer service team to discuss your needs and we’ll walk you through the process from start to finish.