Word360 | Face to Face Interpreting Services

Presence Helps Some Patients Understand

Some patients need someone there to follow what's happening.

Difficult News Deserves The Right Support

Some news is better delivered by someone in the room.

When Multiple People Need To Be There

Group conversations work best when everyone can respond in person.

Interpreters Trained For Sensitive Situations

Our interpreters are trained to read and respond to sensitive, non verbal cues, not just be present in the room.

Results You Can Measure

We'll help ensure you track and meet your accessibility requirements with tailored reporting.

Supported by remote and on-demand services

Expert bookings teams on hand to help ensure you book the right service for each appointment.

1
Choose your service plan

2
Supply key session details

3
An interpreter is matched to your request

4
Booking confirmed and service delivered

What Is Face To Face Interpreting?

Face to face interpreting means an interpreter attends your appointment or meeting in person to interpret between you and the person you are speaking with. Because the interpreter is in the room, they can read body language, tone and physical cues as well as words. That helps in sensitive appointments, difficult conversations and meetings with several people.

Are Your Interpreters Employees Or Independent Contractors?

Our interpreters work on a freelance basis, each trained and signed to a client confidentiality NDA, with an enhanced DBS check as standard.

How Far In Advance Do I Need To Book An Interpreter?

This varies by skill level, language, and location. We recommend booking as early as possible, particularly for rarer languages, and our team can check availability directly if you are unsure.

How Far In Advance Do I Need To Book A British Sign Language Interpreter?

We ask for at least three weeks notice where possible, given a national shortage of qualified Level 6 NRCPD interpreters. For very short notice requests, remote video interpreting may be suggested as an alternative.

Will I Get The Same Interpreter For Multiple Sessions?

Where possible, yes, we prioritise continuity and will match the skills and experience of a replacement interpreter if your usual one is unavailable.

How Much Does A Face To Face Interpreter Cost In The UK?

The cost depends on the language, the interpreter's skill level, the location and the length of the booking. Tell us about your session and we will give you a quote for that specific booking.

What Is The Difference Between Interpretation And Translation?

Interpreting is spoken. An interpreter helps people who speak different languages understand each other in real time, whether in the room, over the phone or by video. Translation is written, such as converting a document into another language. We provide both, so tell us which one you need.