How can we ensure the NHS retain digital improvements post COVID-19? The NHS have done a remarkable job tackling the greatest global health crisis in a generation, and the language industry has been forced to evolve concurrently to continue to provide communication support successfully. As the UK prepares to traverse the...
When the news broke back in April that initial data recorded from UK hospitals indicated that BAME individuals were disproportionality affected by COVID-19, there was a sense of uneasiness in the language industry. As an industry which works with many BAME communities, these statistics were worrying. Data recorded from the...
Learning Disability Week 2020, led. by Mencap – the voice of learning disability, just like all other aspects of health and social care, has been altered by the effects of the current coronavirus pandemic. This year, Mencap have chosen important aspect of the lockdown which has been a vital lifeline...
From 1st August 2016, all NHS and publicly funded social care programs are required to abide by the Accessible Information Standard. The Standard was introduced to offer guidance around best practice for communication support to service users with a disability or sensory impairment, ensuring they receive the right care...
With the current outbreak of COVID-19 increasing momentum, the precautionary measures taken by the healthcare sector must be adhered to in all areas. It should then come as no surprise that the number of NHS organisations relying solely on remote interpreting (speaking to patients through the use of an...
There is no denying that COVID-19 has and will change the way we deliver healthcare across the world. Digital solutions that have previously been received with scepticism and has now been our saviour in these difficult times. Getting an appointment with your GP is not always easy and with practices...
The NHS is an asset to the morale of our country, providing efficient, high quality, healthcare. The preservation of the NHS has never been more important as we grapple with the effects of COVID-19. As an interpreting agency working with the NHS, our primary role is to aid and...
No one can deny that the COVID-19 outbreak has destroyed and rebuilt the landscape of the language industry overnight. It’s no surprise that the amount of face to face interpreters being requested has dropped exponentially, the numbers dropping day by day. Many in the industry are fearfully asking, will...
The debate over which form of interpretation, face to face or remote as superior has moved to new levels as we deal with the current COVID-19 pandemic. Telephone interpreting has quickly defined itself as an outlier during the crisis as global calls for social distancing necessitates the use of...
With the number of cases rapidly rising, the prospect of the new coronavirus, COVID-19, spreading throughout the UK is becoming ever more likely. The latest advice from public health England is to avoid close contact with people who are unwell and to maintain good personal hygiene. As an interpreting...
