In the UK there are 12 million adults with hearing loss, which is equivalent to one in five adults

Many organisations are inadvertently turning d/Deaf customers and service users away by failing to provide them with basic access.

We cater to all languages and methods of communication and are proud to connect clients with dedicated British Sign Language (BSL) interpreters. Access fast and accurate support from our BSL interpreters as part of a face-to-face service or online through our leading-edge integrated software platform Wordskii.

Need to communicate in alternative formats?

In addition to British Sign Language we also provide translation into Alternative Formats such as Easy Read and Braille.  Find out more about our alternative formats.

Face-to-face Interpreting

All of our skilled interpreters are DBS checked, NRCPD registered and located across the UK.

 

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Video Remote Interpreting (VRI)

On-demand and pre-booked, VRI enables d/Deaf people to communicate via an on-screen interpreter at any time.

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Video Relay Interpreting

Our video relay services allows hearing and d/Deaf people to communicate with each other from separate locations via telephone.

BSL Videos

We will develop branded and bespoke BSL content for any digital platform from instruction videos to films.

 

Healthcare worker reading to an elderly man, providing compassionate care.

 

What types of support do you have for d/Deaf and hard of hearing people?

Do you want to make your business fully inclusive or need to learn more on what you need to do? Ask us about the following range of services:

  • British Sign Language Level 6
  • British Sign Language - TSLI
  • Deaf Blind
  • Electronic Notetakers
  • Notetakers
  • Lip speakers
  • American Sign Language
  • Irish Sign Language
  • Makaton
  • Speech to text reporter
  • Deaf Relay Interpreters
  • Deaf Expert Witness and other Deaf Forensic Services
  • Deafblind interpreters: Visual Frame, Hands On or Manual
  • Sign Supported English (SSE)
  • Conferencing interpreting
  • Cued Speech/Makaton

Need to communicate in alternative formats?

In addition to British Sign Language we also provide translation into alternative formats such as Easy Read and Braille. Find out more about our alternative formats.

Why work with Word360?
award winning
Award winning
Fantastic customers service with 99.9% fulfilment, we’re working on the 0.1%
best in class people
Access sector specialists
Choose the right interpreter to you – every specialism from lip speaking to deaf relay
BSL
Best-in-class BSL interpreters

Our interpreters are the best in the business - NRCPD and/or ASLI registered 

compliance and quality
Security as standard

We’re ISO:9001 Quality & ISO:27001 Security accredited

Our face-to-face BSL interpreting service provides you with local interpreters with local knowledge at the click of a button.

1.

Choose your service plan

2.
Supply key information about your interpreting session requirements

3.

Our AI algorithm instantly talent-matches to a BSL interpreter in your area

4.

Confirmation of booking

 

5.

Service delivered

 

6.

Feedback gathered

 

 

Walsall healthcare professional, smiles as he uses Wordskii to book an interpreter

‘It’s been refreshing to work with an organisation that really cares about our patients.

Word360 manage all aspects of the process, from allocating bookings to invoicing. So it’s a real partnership that’s been formed.” 

Gary Perry, Associate Director, Walsall Healthcare NHS Trust